Questions, answered.

Kindr lets two neighboring small businesses — a café and a bakery, a salon and a nail studio, a gym and a smoothie bar — sell one shared monthly membership. You sign up once, pay once, and use both.

No. Your Kindr account is your membership at both. Just show your Kindr QR code at either front desk.

Each bundle lists what you get at each business — unlimited, or a set number per month (drinks, classes, services, visits). Counts reset at the start of every billing month and don't roll over.

If a business takes bookings, use its own booking link, shown in your Kindr app. Walk-in businesses just scan your QR code.

Yes, anytime, from your phone. Pausing stops billing until you resume. Cancelling keeps your access until the end of the month you've paid for.

We retry automatically and let you know. Access pauses until the card is updated, which you can do in the app.

One signed agreement and waiver covers Kindr and both businesses in your bundle. You and both businesses get a signed PDF copy.

In the app: My membership → Account settings → Delete my account. It ends your membership and removes your personal details.

Nothing up front. Kindr takes a platform fee from each membership payment (shown when you build a bundle); it covers card processing.

Every time a member's monthly payment succeeds, your share is sent to your bank through Stripe. Reports in your dashboard show every payout.

No. Front-desk staff use Kindr on any phone or tablet. New members can also be pushed into your existing system via webhook or Zapier.

Kindr is the seller of record and handles billing disputes. Your Partner Agreement covers the details.

Any small business whose customers overlap with a neighbor's — cafés, bakeries, salons, studios, gyms, shops, pet services and more.

Yes — you invite the business you want to bundle with, and both of you approve the price, split and entitlements before it goes live.